Sports Direct, JD Sports Fashion and Debenhams are among nine UK brands named as the worst internet retailers for customer service, according to rankings published by Which? Top of the ratings pile? Marks & Spencer.
There was some good news coming out of Marks & Spencer for once on Friday as it upgraded its profit outlook after shoppers went online to buy more of its revamped clothing offer and also bought plenty of its foods.
British retailer Marks & Spencer is to add more guest clothing and footwear brands to its website, including FatFace and Jones Bootmaker, after an initial wave of brands increased traffic and attracted new customers.
News yesterday of Marks & Spencer launching a “groundbreaking” same-day delivery service for apparel was just part of much wider story for the increasingly omnichannel retailer. There's also a new click & collect model.
Another major UK retailer is upping its supply chain credentials. JD Sport Fashion will open a 514,000 sq ft warehouse complex on the outskirts of Derby towards the end of the year, employing up to 500 people.
Marks & Spencer is ramping up its fashion focus. And no, there are no new collections to report. Rather the UK retail giant is to introduce a groundbreaking same-day delivery service for clothing, faster than its rivals.
Sosandar is continuing on its long march towards profitability with the online womenswear retailer saying on Tuesday that its latest year saw strong revenue growth and a substantial reduction in EBITDA losses.
English industries warned the government on Monday that a COVID tracing app, which has told hundreds of thousands of workers to isolate, was wrecking the recovery and pushing supply chains to the brink of collapse.