Here’s some news the UK high street might not want to hear. Some 21% of Britons think physical retail isn’t worth saving, preferring to do most or all of their shopping online, a new study from Savoo claims.
The race is on to reach retail carbon neutrality. Marks & Spencer is the latest major retailer to offer up an improved sustainability programme, to achieve full net zero “10 years ahead of the government’s strategy”.
Premium e-commerce marketplace Secret Sales has hired six “star” senior execs with impressive track records at some of fashion’s biggest names. They’re filling new positions as it expands at home and abroad.
British retailer Marks & Spencer said on Sunday it was reviewing the future of its French business, with new trade rules in place since Britain left the European Union continuing to impact product availability in stores.
Last week, UK department stores went on the endangered list. This week, it’s the turn of the mid-priced men’s suit market. Marks & Spencer has revealed it no longer sells men's suits at over half of its 254 big stores.
Sports Direct, JD Sports Fashion and Debenhams are among nine UK brands named as the worst internet retailers for customer service, according to rankings published by Which? Top of the ratings pile? Marks & Spencer.