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Published
Jul 29, 2015
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UPS expands parcel pickup network

Published
Jul 29, 2015

UPS announced Tuesday that it is expanding its Access Point network of parcel pickup and drop-off locations. The company plans to have 8,000 locations in the US and 22,000 worldwide by December 2015.

The current Access Point locations, which are already located in Boston, Chicago, New York City, Washington DC and San Francisco, include local businesses such as grocery stores, dry cleaners and delicatessens.  


Access Point locations help consumers receive their e-commerce orders after the first home delivery attempt. If the first attempt is failed, the UPS driver will leave a note indicating where the package will be available for pickup. The company found through its market research that a demand for the Access Point pick-up option was growing.
 
“Earlier this year,” said UPS, “33% of US online shoppers participating in the 2015 'UPS Pulse of the Online Shopper' study, said they want their packages sent to locations other than their home, compared with 26% in 2014, showing a rising preference for alternate delivery locations.”

“We listened to consumers who said they were not buying online because they didn’t have a secure delivery location,” said Alan Gershenhorn, UPS executive vice president and chief commercial officer. “By providing local options, we are improving the e-commerce delivery experience, which helps retailers and UPS.”
 
UPS gives e-tailers the ability to offer customers the option to ship their orders directly to an Access Point location during checkout. Consumers and small business owners also have the option to process shipping labels on UPS.com and drop off packages at any UPS Access Point location.

The UPS My Choice and UPS Access Point combined service is available in Belgium, Canada, France, Germany, Italy, The Netherlands, Mexico, Poland, Spain, the UK and the US.

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