×
175
Fashion Jobs
SHISEIDO
Nars Account Manager - bt2 Dundrum
Permanent · Dublin 16
SHISEIDO
Laura Mercier Account Manager - Arnotts, Dublin (Maternity Cover)
Permanent · Dublin 13
SHISEIDO
Bareminerals Account Manager - Boots, Belfast
Permanent · New York
RALPH LAUREN
Assistant General Manager (Kildare)
Permanent · Kildare
SHISEIDO
Bareminerals Dual Site Account Manager - Arnotts, Dublin
Permanent · Dublin 13
ESTÉE LAUDER
jo Malone London - Business Manager - bt2, Dundrum - 37.5 Hours - Full Time, Permanent
Permanent · Dublin
L'OREAL GROUP
Business Development Manager - Skinceuticals - Ireland - Active Cosmetics Division
Permanent · Dublin
FOOT LOCKER
Manager, Treasury Operations
Permanent · Dublin 1
FOOT LOCKER
Senior Treasury Analyst
Permanent · Dublin 1
L'OREAL GROUP
l'Oréal Designer Fragrances Solo Account Manager Brown Thomas Limerick
Permanent · Limerick
HUGO BOSS
Sales Associate - Dublin Dundrum
Permanent · Dublin
BA&SH
Concession Manager - Full Time - Dundrum Dublin - New Opening
Permanent · DUBLIN
ESTÉE LAUDER
Mac - Retail Artist - Brown Thomas, Limerick - 15 Hours - Part Time, Permanent
Permanent · Limerick
ESTÉE LAUDER
Mac - Retail Artist - Brown Thomas, Cork - 24 Hours - Part Time, Permanent
Permanent · Cork
HUGO BOSS
Sales Associate - Dublin Dundrum
Permanent · Dublin
LULULEMON
Educator | Grafton Street
Permanent · Dublin
ESTÉE LAUDER
Aveda - Advisor - Arnotts, Dublin - 22.5 Hours - Part-Time, Permanent
Permanent · Dublin
RITUALS
Rituals Advisor (Key Holder) - Limerick - 32 Hour Contract (Temp Contract)
Fixed-term · Limerick
SHISEIDO
Nars Makeup Artist - bt2 Blanchardstown (15 Hours)
Permanent · Dublin
SHISEIDO
Nars Makeup Artist - bt2 Dundrum (30 Hours, Fixed Term)
Fixed-term · Dublin 16
LEVI'S
Operations Supervisor
Permanent · Kildare
LEVI'S
8hr Tailor
Permanent · Kildare
Published
Apr 21, 2021
Reading time
2 minutes
Share
Download
Download the article
Print
Click here to print
Text size
aA+ aA-

Scots hosiery retailer Snag is highest-rated on Truspilot

Published
Apr 21, 2021

Size-inclusive hosiery firm Snag has been rated the most trusted fashion retailer in the UK on the Trustpilot website.


Using customers as campaign models has boosted hosiery retailer Snag's sales


The Edinburgh-based start-up has recorded an overall trust score of 4.9 out of 5, receiving over 38,000 ‘excellent’ ratings, the highest-rated UK fashion retailer on the customer review platform, it said.

Founder and CEO Brie Read attributed the brand's success to its authenticity: "Unlike some fashion brands, we're not just size-inclusive when it's convenient. We make comfortable, affordable tights to fit all body types from size 4 to 36".

Snag, which uses real customers rather than professional models in its campaigns, is expected to reach £40 million in turnover this year, despite significant challenges caused by Covid-19. 

However the company, which currently sells in 82 countries including the UK, US, Canada and Australia, saw sales declining by 75% at the start of the pandemic, which it attributes to a sharp fall in demand for dresses and, consequently, tights. 

Snag responded with the launch of an 'SOS' voucher scheme, which generated £1.25 million in sales from 10,000 customers in five days. 

"We saw that as a ringing endorsement of our brand", Brie said. "The fact that so many people rushed to support us when times were tough says a lot about our relationship with our customers, and the trust that they have in us".

With sales set to recover to pre-pandemic levels, the brand now has plans for product expansion, with a new line of leggings already launched and a range of sustainable swimwear, T-shirts and skirts in the works.

This expansion will see Snag aiming to balance growth with authenticity: "With high-growth, there's a risk that you lose sight of your original purpose”, adds Brie. 

"Companies can get so big so quickly that they forget their values. That just wouldn't work out for Snag. The connection we have with our customers is one of the major reasons they keep coming back. It is so important to us that we keep their trust as we grow”. 

Copyright © 2021 FashionNetwork.com All rights reserved.