Debenhams stores to offer global money transfer

By

Barbara Santamaria

Published
Apr 24, 2018

A new partnership between UK department store Debenhams and Western Union will see the retailer offer global money transfer to more than 200 countries and territories via existing travel money bureaux.

Customers will have the choice to complete the whole transaction in-store at Debenhams or start their journey on the Western Union mobile app and pay at Debenhams locations.

All Debenhams stores in the UK will roll out the service, which is also available at John Lewis, Ryman, WHSmith and Sainsbury’s.

“Today’s customers are looking for different options to send money or receive money via mobile app, web, retail, kiosk, bank or mobile wallet and we are pleased to extend this choice to customers of Debenhams,” said Odilon Almeida, president of global money transfer at Western Union in a press release.

Andy Newman, head of Debenhams Personal Finance, added: “We now have travel money bureaux at over 100 of our stores and will be introducing a total of 6 more in the coming months. We are committed to constantly developing our offering to ensure our customers receive the best possible service, and we look forward to another successful year ahead under our new collaboration with Western Union.”

The department store chain has stores in the most densely populated cities in the UK, including London, Manchester, Birmingham, Leeds, and Leicester, and a total of 240 stores in the UK and abroad.